Differences

This shows you the differences between two versions of the page.

--- troubleshooting [2013/11/14 02:41]
darts
+++ troubleshooting [2016/01/21 01:29] (current)
stylesuxx [Additional Support]
@@ Line 1: / Line 1: @@
-====== Troubleshooting ======
+<html>
+<div class="jumbotron">
+<h1>Troubleshooting</h1>
+<p>Technical FAQs and troubleshooting pages for the <b>PirateBox.</b> For general questions about the project, please visit the <b><a href="/faq">PirateBox FAQs page.</a></b></p>
+<img src="/_media/pbx33.jpg" class="img-responsive img-rounded" alt="PirateBox Troubleshooting">
+</div>
+</html>
+===== OpenWrt =====
+For technical assistance with OpenWrt, please visit the **[[openwrt:troubleshooting|OpenWrt Troubleshooting page]]**.
+===== Raspberry Pi(rate)Box =====
+For technical assistance with the Raspberry Pi(rate)Box, please visit the **[[raspberry_pi:troubleshooting|Raspberry Pi(rate)Box Troubleshooting page]]**.
+===== Additional Support =====
 For general questions about the PirateBox project, please refer to the **[[faq|FAQ page]]**.
+For additional support, please visit the **[[http://forum.piratebox.cc|PirateBox Forum]]** or our official **[[irc|IRC channel]]**.
+**Please note:** Before posting on the forum, please review **[[http://catb.org/~esr/faqs/smart-questions.html|this article]]** on "How To Ask Questions The Smart Way".
+Key recommendations include:
+  * Use meaningful, specific subject headers
+  * Be explicit about your question
+  * Be precise and informative about your problem
+  * Grovelling is not a substitute for doing your homework
+  * Describe the problem's symptoms, not your guesses
+  * Describe your problem's symptoms in chronological order
+  * Describe the goal, not the step
+  * Don't ask people to reply by private e-mail or private message
+  * Courtesy never hurts, and sometimes helps
+  * Follow up with a brief note on the solution if you find one